Contact Us

We are here to assist you with orders, product information, delivery inquiries, and returns.

If you have any questions, please contact us using the details below.

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Business Information

Business Name: Chondon Express
Address:
House 19/20, Road 113A
Gulshan-2, Dhaka-1212
Bangladesh

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Customer Support

Email: customercare@chondonexpress.com
Phone / WhatsApp: +880 1819 401443

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Business Hours

Sunday – Thursday
10:00 AM – 6:00 PM (Bangladesh Standard Time)

Closed on Fridays and public holidays.

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Order & Return Inquiries

For faster assistance, please include:

• Full name

• Order number

• Registered phone number

• Brief description of your inquiry

Return requests must be submitted within the timeframe stated in our Return & Refund Policy.

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Payment Support

For payment-related inquiries (card, bKash, Nagad, or Cash on Delivery), please contact us directly at:

customercare@chondonexpress.com

If a payment dispute is raised through your bank or payment provider, we may provide transaction and delivery confirmation records for review.

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We aim to respond to all inquiries within 24–48 business hours.